Mrs. Velma Ricketts Walker
CEO/Commissioner of Customs


Mrs. Walker is certainly not new to Jamaica Customs, as she first entered the doors of the Agency as a Trainee in 1999. She rose through the ranks, and in 2011, she served as Assistant Commissioner, Compliance and Enforcement.

She has over 17 years experience in Customs Administration, Trade Facilitation, Risk Analysis, Strategic Planning, International Trade, Security, Compliance and Enforcement.

Before returning as Commissioner, Mrs. Walker was employed to the International Monetary Fund (IMF), as Revenue Administration Advisor, where she assisted regional Customs Administrations with the development and strengthening of their risk management programmes and organisational strategic reform. She is an IMF certified and trained Tax Administration Diagnostic Assessment Tool (TADAT) Assessor.



About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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