Customs House Weekly Series

Jamaica Customs Continues its Public Outreach: At JBDC Expo Today – May 16


 

Following on the heels of Expo Jamaica 2018 held in April, the Jamaica Customs Agency (JCA) is intensifying its public outreach activities, and has made its next stop at the Jamaica Business Development Corporation’s (JBDC’s) 11th Annual Small Business Expo being held today, at the Jamaica Pegasus Hotel from 9:00 a.m. – 6:00 p.m.   

The Customs team will cater to the needs of its clientele and will cover several Customs related areas, including:

  • Temporary imports and exports
  • Motor vehicle imports
  • Incentives for the manufacturing sector
  • Commercial imports
  • Clearance of personal items and personal allowances

The Agency will also be offering assistance to importers, brokers and anyone who may have queries related to the use of the Customs Automated System – ASYCUDA World. For instance, if a customer has a query pertaining to electronic payment, our on-site Officer will be able to access the information and will seek to resolve it ‘on the spot’.  

As the Agency bolsters its public education programme in the 2018/19 financial year, customers will continue to receive information through the Radio Series “Inside Customs” as well as through its flagship community engagement “Customs Meets the Community,” which will dock in the parish of Westmoreland, on June 21, 2018.

In the time being, as part of improving Customer Relations, the Agency is in the process of revamping its Customer Relationship and Feedback Form soon to be made available online, or accessed at any of its ports or corporate offices.

The Agency remains open to the concerns of its customers, and invites them to contact the Customer Service Team at the Jamaica Customs Agency at 922-5140-8 or email: public.relations@jacustoms.gov.jm if they have questions, queries or comments.

 

 

 

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Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.

           

Jamaica Customs Agency

Customs House
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
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Friday: 8:00am - 4:00pm

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